What we collect
Account information
When you sign up, we collect your name, email address, and company name.
Conversation data
Wisibl captures product conversations from the tools you connect and the transcripts and documents you upload. This may include meeting transcripts, messages, and discussion threads. We only access data from sources your team explicitly connects or uploads.
Usage data
We collect basic information about how you use the platform, such as features accessed and pages visited, to help us improve the product.
Cookies
We use essential cookies to keep you logged in. Our website analytics do not use cookies. You can disable non-essential cookies in your browser settings.
How we use your information
We use your information to provide and operate the Wisibl platform; process your conversations to build your team's Knowledge Base and power Ask Wisibl; send you important service updates; and improve the product based on usage patterns.
AI processing
Wisibl uses AI to organize your conversations into searchable knowledge. Your data is processed solely to provide the service to your team. We do not use your data to train general-purpose AI models. Your conversations stay yours.
Who we share with
We do not sell your data. We share information only with service providers who help us run the platform (cloud hosting, email delivery, payment processing), and only as necessary for them to perform their services; and with law enforcement, if legally required.
Within your organization, conversation data and knowledge are shared among your team members based on the access settings your workspace owner configures.
Data storage and security
Your data is stored on secure cloud infrastructure. We use encryption in transit and at rest, and we limit internal access to your data to team members who need it to operate the service.
Data retention and deletion
We keep your data for as long as your account is active. If you delete your account, we will delete your data within 90 days. You can request data export or deletion at any time by emailing us.
Your rights
You can access the personal data we hold about you; ask us to correct or delete it; export your data; or close your account at any time. To make a request, email privacy@wisibl.com.
Children
Wisibl is not intended for anyone under 16. We do not knowingly collect data from children.
Changes
We may update this policy from time to time. We will notify you of significant changes by email or a notice on our website.
Contact
Questions? Email us at privacy@wisibl.com.